Student Support Coordinator (Part-time, live-in optional)

Contact Name: 
Tom Park
Contact Email: 
Job Location: 
Des Moines, WA
Position Description: 
Site Details: Capstone On-Campus Management (COCM) has an opening for a Student Support Coordinator for Operations and Marketing for the remainder of 2022-2023 Academic Year (June 30, 2023) at Campus View Student Housing at Highline College in Des Moines, WA. The SSC is a temporary part-time position through June 30, 2023 with the option to live on-site and works closely with the Director to provide a safe and secure residential community for students to live, learn, and grow. General Statement of Duties: The Student Support Coordinator for Operations and Marketing oversees the implementation of policies, procedures, and a social media plan to enhance the overall residential experience of students. They will assist in developing a regularly occurring assessment/survey process, assist in the development a social media and marketing strategy, as well as oversee the various reporting, policy, and procedural tasks. This is a part-time position through June 30, 2023 with on-call responsibilities. An option to live on-site is available, but staff must live within a 30min driving radius to the building if the live on-site option is not selected. The primary goal of this position is to support the operational and administrative functions of the residential community that compliments the residence life experience. Essential Duties and Responsibilities: • Co-supervise, train, develop, and evaluate resident assistant staff • Oversee purchasing card check-out processes • Plan and coordinate move-in/out processes • Oversee the various student, RA reporting, and inspection processes • Manage various access control functions and distribution of pertinent information • Maintain and update inventory of all residence life equipment and furnishings in the residence hall • Co-coordinate the recruitment, training, and evaluation processes for student staff positions • Assist with various assessment initiatives • Evaluate policies and procedures and make recommendations for updates • Assist in the implementation of the programming model • Manage Campus View social media accounts adhering to COCM standards for postings and frequency • Develop relationships and work collaboratively with the Highline College Communications and Marketing office • Evaluate crisis and emergency protocols • Serve on supervisor level on-call schedule rotation with 2 – 3 other staff members • Make recommendations regarding residence facilities for students with ADA needs and ensures compliance of residence hall with Section 504 of the Rehabilitation Act of 1973.9. • Assist with departmental projects and initiatives as assigned by the Director. • Serve on College committees as assigned. • Other duties as assigned by the Director or designee. Qualifications: Required Qualifications: • Associate’s Degree • Relevant college student housing or college student services/engagement experience • Experience with and ability to work independently, as well as on a team • Demonstrated commitment to issues of diversity and success in creating inclusive communities • Previous after-hours, on-call, emergency response experience Preferred Qualifications: • Bachelor’s Degree • Relevant college student housing or college campus engagement (student government, orientation, admissions, etc.) experience with one or more years of live-in experience as an undergraduate student staff member • Experience with developing and implementing programming for community engagement • Possess the ability to react calmly and effectively in emergency situations • Excellent written and oral communication skills • Ability to solve problems and handle multiple tasks and priorities • Good planning, administrative, organizational, supervisory, and budget-management skills • Previous college student housing or college campus after-hours, on-call, emergency response experience Compensation: • Position is not eligible for Benefits • $18.00 p/hr. salary for temporary part-time position (20 – 25 office hours per week, not including on-call responsibilities). • Option to live on-site in a private two-bedroom staff apartment at no cost (furnished or unfurnished) for the remainder of the position’s term (June 30, 2023). • All utilities, WIFI, and IPTV service included • Reserved parking space in a secure parking garage (1 space) • Pets allowed (1 dog or 2 cats maximum per person) For staff who do not live on-site, the after-hours, on-call responsibilities, require staff to reside within a 30min driving radius. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Salary commensurate with experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K. Applicants must be able to pass a pre-employment background check. If you are unable to apply because of incompatible assistive technology or a disability, please contact We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
Job Type: 
Target Audience: 
Undergraduate Alumni
Graduate Alumni
Master in Teaching Alumni (certified teachers)
Graduate Students
Master in Teaching Students
Application Deadline Date: 
Tuesday, January 31, 2023