Graduate Resident Director

Contact Name: 
Tom Park
Contact Email: 
Job Location: 
Highline College Des Moines, WA
Position Description: 
General Statement of Duties: The Graduate Resident Director for Operations and Marketing oversees the implementation of policies, procedures, and a social media plan to enhance the overall residential experience of students. They will assist in developing a regularly occurring assessment/survey process, assist in the development a social media and marketing strategy, as well as oversee the various reporting, policy, and procedural tasks. This is a 10-month (September – June), live-in position with on-call responsibilities in addition to weeknight and weekend commitments on a regular basis. The primary goal of this position is to develop the operational and administrative functions of the residential community that compliments the residence life experience. As a public institution of higher education serving a diverse community in a multicultural world and global economy, Highline College promotes student engagement, learning, and achievement, integrates diversity and globalism throughout the college, sustains relationships within its communities, and practices sustainability in human resources, operations, and teaching and learning. We are passionate about providing an experience for our students, where everyone can feel supported while they explore, learn, and celebrate their identities, similarities, and differences. We welcome you to come celebrate with us and become a member of our community. Duties and Responsibilities: (E) - Essential Function Staffing: • (E) Co-Supervise, train, develop, and evaluate resident assistant staff and work study office assistant staff (hiring subject to available applicants) • (E) Develop working relationships with the custodial and maintenance staff within the building. Administrative: • (E) Plan and coordinate personnel and other resources necessary for the opening and closing of the residence hall at the beginning and end of each semester, vacation period, and other breaks in the academic schedule. • (E) Oversee the completion of Room Condition Reports, quarterly Health & Safety Inspections reports, Roommate Agreement, and other documents. • (E) Manage the distribution of room keys, key card access system, residence hall rules (Resident Guide), mailbox guidelines, and other pertinent information. • (E) Oversee quarterly health and safety inspections of rooms with student staff. • (E) Maintain and update inventory of all residence life equipment and furnishings in the residence hall. • (E) Coordinate the interview and selection process for Summer and Quarterly appointed work study office assistants; coordinate training and evaluation of department personnel; make recommendations for appointments and other personnel actions. • (E) Submit the following reports and information to the Director: incident reports, residence hall activities and problems, system of governance, and student services. • (E) Collaboratively work with the GHDRL to engage in assessment initiatives to determine student perceptions of residence life and Campus View living experience. • Coordinate regular staff meetings with Campus View Staff; attend regular Student Services meetings and professional development opportunities. • Assist in making necessary physical and policy arrangements in emergency occupancy overflow situations. • (E) Advise individuals and groups of students on specific hall concerns. Programming: • (E) Oversee the implementation of the program model within the hall. • (E) Coordinate the development of activities and programs within the hall, in order to achieve the educational goals of the College. • (E) Develop a living/learning environment based upon departmental initiatives and relevant theories. • (E) Engage in assessment efforts to determine effectiveness of program components. • (E) Assist in long range planning and assessment of the programmatic and community aspects of the residence halls. • (E) Coordinate summer conference/intern programs in the residence hall. • (E) Conduct necessary building meetings for students. • Encourage systems of student self-governance within the residence halls. Student Conduct: • (E) Serve as primary student conduct hearing officer for housing, and adjudicate cases in coordination with the Highline College Student Conduct Manager. • (E) Preserve order within the hall by enforcing college and residence hall policies; coordinate with Public Safety and other college offices as needed. • (E) Ensure compliance with college, local and state policies regarding alcohol and drugs. Other Duties: • (E) Evaluate crisis and emergency situations and alert Public Safety and other college offices. • (E) Serve on supervisor level on-call schedule rotation with Director. • (E) Counsel individual students regarding personal concerns and issues. • (E) Responsible for appropriate and efficient referrals and for the safety and welfare of students. • (E) Make recommendations regarding residence facilities for students with ADA needs and ensures compliance of residence hall with Section 504 of the Rehabilitation Act of 1973.9. • Represent Campus View at professional meetings. • Demonstrate sensitivity to students, faculty and staff of varying racial, ethnic, religious, gender, sexual orientation, cultural, disability and socioeconomic backgrounds and learning styles. • Serve as a role model and mentor for students as appropriate. • Assist with departmental projects and initiatives as assigned by the Director. • Promote and attend College events and programs. • Serve on committees as assigned. • Other duties as assigned by the Director or designee. Qualifications: Required Qualifications: • Bachelor’s Degree • Relevant student housing or campus programming/engagement experience • Experience with and ability to work independently, as well as on a team • Demonstrated commitment to issues of diversity and success in creating inclusive communities Preferred Qualifications: • Bachelor’s Degree • Full-time enrollment in a Graduate Degree program majoring in Higher Education/Student Affairs, Counseling, Social work or other relevant area. • Relevant student housing or campus engagement (student government, orientation, admissions, etc.) experience with one or more years of live-in experience as an undergraduate student staff member • Experience with developing and implementing programming for community engagement • Possess the ability to react calmly and effectively in emergency situations • Excellent written and oral communication skills • Ability to solve problems and handle multiple tasks and priorities • Good planning, administrative, organizational, supervisory, and budget-management skills Remuneration: • $18,000 salary for part-time position (25hrs per week, not including on-call responsibilities) • Two-bedroom apartment at no cost (furnished or unfurnished) for the duration of the 10-month position (Sept – June). *Second bedroom is subject to use by Highline College for purposes of hosting international partner agency representative for 1-2 weeks annually.* • Position has possibility for renewal for a maximum of a 2nd year based on a successful performance assessment of the first year. Summer employment may be available as well. • All utilities, WIFI, and IPTV service included • Reserved parking space in a secure parking garage (1 space per person) • Pets allowed (1 dog or 2 cats maximum per person) • Position is not eligible for Benefits This is a 10-month, live-in position with on-call responsibilities in addition to weeknight and weekend commitments on a regular basis. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level is usually moderate. COCM complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision and distance vision. Applicants must be able to pass a pre-employment background check and drug screening. If you are unable to apply because of incompatible assistive technology or a disability, please contact We will make every effort to respond to your request for assistance as soon as possible. To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications, and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
Job Type: 
Target Audience: 
Undergraduate Alumni
Graduate Alumni
Graduate Students
Master in Teaching Students
Application Deadline Date: 
Saturday, December 31, 2022