Program Manager of Othello-UW Commons

Contact Name: 
Francesca Lo
Contact Email: 
Job Location: 
Othello-UW Commons (4200 S Othello St, Seattle, WA 98118 - primary) and UW Seattle campus (occasional)
Position Description: 
Undergraduate Academic Affairs (UAA) shapes, advances, and stewards a world-class undergraduate academic experience for students at the University of Washington. Staff, faculty, and students in UAA deepen and enrich the learning experience for all undergraduates, recognizing and supporting the unique learning path of each individual student and the commitment of each academic program to excellence in learning and teaching. Within UAA, the Community Engagement and Leadership Education (CELE) Center provides students with opportunities to develop the knowledge, skills, and attitudes needed to contribute to thriving communities. Building authentic community and campus partnerships drive our work. CELE programs are centered around the areas of community-engaged learning, democratic engagement, leadership education, pK-12 student success, and place-based initiatives. The Othello-UW Commons serves as a catalyst, learning space, convening tool, and entry point for collaboration between UW and the greater Southeast Seattle community. As both a physical space and place-based initiative, the Othello-UW Commons serves as one mechanism to actualize the UW’s commitment to be a valuable, present, and long-term partner in the ongoing and collective efforts to advance equity in education, health, and economic opportunities in and with Southeast Seattle communities. The CELE Center has an outstanding opportunity for a Program Manager of the Othello-UW Commons. Funding for this position is available through September 2023 The Othello-UW Commons Program Manager oversees the daily management for the Othello-UW Commons facility and coordinates the curation of Othello-UW Commons programming and activities. In addition, the Program Manager supports evaluation and communication strategies for the Othello-UW Commons and connects campus and community partners to advance their goals and facilitate resource sharing. Reporting to the Executive Director of the Community Engagement and Leadership Education (CELE) Center, the Manager of Othello-UW Commons will have the following responsibilities: Management of Othello-UW Commons facility (50%) -Serve as chief steward of the Othello-UW Commons site facility. -Routinely check equipment (e.g., AV, furniture) to confirm it is functioning properly and safely. Ensure site is appropriately transitioned/set to specifications for each reservation. -Function as primary point-of-contact for on-site managers of the larger building complex in which the Othello-UW Commons is located. Raise and respond to issues as they emerge, continuously assuring the UW's standing as an outstanding tenant. -Oversee operations to ensure that the Othello-UW Commons facility is welcoming to visitors and provides a positive experience for users of the space. -Ensure facility is open and operational according to its established schedule as well as any deviations. Establish and maintain consistent opening and closing procedures. -Ensure that all users of the space are familiar with norms and expectations, including those pertaining to the public and private spaces in the larger complex of which the Othello-UW Commons is a part. -Manage personnel schedules to ensure that a staff member is present at all times. Adjust own schedule to accommodate special events and other needs (scheduled and emergent) of the Commons. -Supervise on-site Student Office Assistants (SOA). Lead on-boarding process for SOA when hired. Set clear expectations for performance and provide training as appropriate. Respond to leave requests and conduct performance evaluations on routine basis. Create an environment for meaningful professional growth and success. Function as primary on site contact for events and programs. Curation of Othello-UW Commons programming and activities (20%) -Oversee reservations system and other administrative processes that maintain fidelity to guiding principles established for Othello-UW Commons. -Coordinate with campus and community partners in scheduling classes, trainings, meetings, and events for the Othello space, and keeping and disseminating master calendar of scheduled activities. -Ensure the Commons hosts robust community engaged programs, events and classes on a regular basis -Recruit programs and events from diverse internal and external partners serving Southeast Seattle. -Provide consultation to UW partners from across many disciplines to create a community informed program/event using equitable partnership framework and community knowledge. -Support SE Seattle community outreach efforts of UW programs. Campus and community partner engagement (15%) -Serve as liaison and connect campus and community partners to facilitate their missions and goals to advance equity in education, health and opportunities in SE Seattle. -Identify, initiate, cultivate and maintain strong relationships with campus and SE Seattle community partners and facilitate resource sharing and connection building between potential partners. -Foster relationships with key community leaders to create opportunities for engagement with Othello-UW Commons. -Plan, execute and support key Commons events that strategically advance our presence in the community. Communication, evaluation and budget management (10%) -Support the development of a communication plan for Othello-UW Commons and implement communication strategies (e.g. crafting content for reports and newsletters, developing community and facility tours). -Lead evaluation efforts of Othello-UW Commons facility and provide support for evaluation efforts for SE Seattle community engagement. -Work with UAA fiscal administrator to make spending decisions and adhere to program budget. Contribution to CELE Center, EXPD, UAA and UW (5%) -Participate in and facilitate CELE staff meetings and working groups to support development and implementation of CELE Center initiatives. Lead SE Seattle working group with CELE Center colleagues. -Participate in UAA staff meetings. -Participate in related University-wide efforts or committees as appropriate. MINIMUM REQUIREMENTS -BA degree in a related field. -3 years of experience with office management and working within a higher education OR a community-based/public organization setting -Excellent communication and customer service skills to work with diverse stakeholders and space users including residents, neighbors, non-profit leaders, UW faculty, staff, and students. -Strong organizational skills, problem-solving skills, creativity, demonstrated attention to detail, and ability to work under pressure. -Strong administrative and technical skills needed to manage a high-traffic physical space. -Commitment to advancing equity in education, health, and economic development. DESIRED QUALIFICATIONS -Experience working within both higher education and community-based/public organization settings -Familiarity with the neighborhoods and communities of SE Seattle -Ability to communicate with linguistically and culturally diverse community members. -Community engagement experience with communities of color and local SE Seattle communities, relating to education, health, and economic development. -Experience and ability to build trusting relationships with a wide range of stakeholders, including community partners, residents, students, faculty, and staff of many social, economic, cultural, ideological, racial, and ethnic backgrounds. Conditions of employment -Ability to work a non-standard work schedule which might include evening and weekend hours, and to be flexible with work hours to accommodate venue scheduling needs -Ability to occasionally staff venue alone -Ability to occasionally travel from worksite to UW campus and to other locations (e.g. southeast Seattle, downtown Seattle, South King County) for meetings -Ability to lift/move 20 pounds regularly and up to 40 pounds occasionally for classroom/event setup and tear down All UAA CELE Staff will demonstrate and integrate the following Undergraduate Academic Affairs Competencies: -Accountability and Integrity -Race, Equity, and Difference -Constituent Focus -Collaboration and Teamwork
Job Type: 
Target Audience: 
Undergraduate Alumni
Graduate Alumni
Application Deadline Date: 
Wednesday, October 26, 2022